Leading for High Performance

  • Your biggest challenge is no surprise: you have to do more with less. But success depends on the alignment of people, processes and bottom-line performance with a long-range vision designed to navigate market turbulence and constant change. 

  • At a Glance

    Deconstruct your most complex organizational challenges to build a stronger, more profitable future. In Leading for High Performance, you'll study the methods of highly efficient businesses; discover the current opportunities for improvement within your own organization; and develop a customized, cross-disciplinary plan to help your business thrive in an uncertain future.

    The Program

    Before you arrive, you'll identify an opportunity in your own business for improved performance effectiveness. Darden's faculty team will review your submission and customize your coursework to provide relevant industries and case examples. In the classroom, you'll study the overuse, underuse and misuse of particular services and resources in business and the real-life challenges of you and your peers. You'll connect the dots between quality products, happy customers and employee engagement and learning so you can create an environment that's encouraging as well as profitable. Finally, you'll walk through the steps of a collaborative design process so you can go back to work with a concrete plan that improves your bottom line while encouraging creativity, innovation and motivation among your teams.

    Where You'll Excel

    • Discover cost-efficient incentives to raise the bar and maintain high performance despite organizational change.
    • Take a top-level view of internal processes to more accurately allocate resources along the operational chain.
    • Learn which assets you must maintain to prioritize customer service, satisfaction and long-term growth.
    • Explore strategies in lean thinking, including integration across disciplines, and best practices for making a workforce a success.
    • Encourage left-brain skills that improve employee engagement, creativity and commitment to a shared vision. 

    Schedule & Topics


    • Aligning Processes and Leadership Practices
    • Creativity and Innovation: Managing a "Performance Environment"
    • Developing a Performance Improvement Process
    • Frameworks and Concepts Supporting Highly Effective Organizations 
    • Leading Strategic Change
    • Lean/"Effectiveness" Thinking and Enterprise Implementation
    • Linking Employee and Customer Development
    • Strategy and High Performance


    You'll walk away from Leading for High Performance with:

    • A list of the specific opportunities immediately available to improve your organization's performance
    • A proven performance improvement process that links employees and systems to customer satisfaction
    • An action plan to get things done faster and more resourcefully so your business can outperform competitors
    • Long-range ways to overhaul your organization's efficacy, including top-down and bottom-up approaches
    • A renewed sense of confidence in your change management skills and the leadership ability to buffer your most important assets against fluctuations in an unstable market


    This program is designed for all levels of leaders who want to improve team performance and the overall value of their business. Managers responsible for unit or enterprise performance and C-suite and merger/acquisitions executives will especially appreciate this unique blend of process and product analysis.


    Jack S. Goodwin

    Executive Director
    Jack Goodwin is a self-employed executive educator. He is a regular visiting professor at Melbourne Business School and several South African universities, and frequently teaches in corporate and university Executive Education programs. He previously taught operations management at the University of Virginia Darden School of Business and the College of William and Mary, and has served as a consultant to many companies. Goodwin has published numerous articles in production/operations management literature. A veteran of the U.S. Army, he served in the Vietnam War. Goodwin holds a Bachelor of Science from the University of Southwestern Louisiana, an MBA from the University of North Carolina and a Ph.D. from the University of South Carolina.



    Alexander B. Horniman

    Faculty Co-Leader - Killgallon Ohio Art Professor of Business Administration and Senior Fellow at the Olsson Center for Applied Ethics
    Horniman has been training ethical, mindful leaders for more than 45 years. He has inspired thousands to think differently about how they lead and influence others. A behavioral psychology and leadership specialist, he is the founding director of Darden's Olsson Center for Applied Ethics and has prior experience in the military and aviation industry.

    Robert D. Landel

    Faculty Co-Leader - Henry E. McWane Professor of Business Administration
    Landel brings realism to the "Four Ps" framework - Purpose, People, Processes, Performance - and provides an integrated, systems-thinking approach to business. He teaches courses in innovation and operations strategy, systems thinking and operational effectiveness. Landel consults with companies to develop high-performance work systems and coaches mid- and top-level executives in operations. Prior to coming to Darden in 1969, he worked in design engineering, manufacturing process engineering and procurement for Westinghouse and Chicago Bridge and Iron Company.

    Location & Accommodations

    Darden School of Business
    Charlottesville, Virginia

    As a participant, you'll stay in a private room at the Inn at Darden, our highly rated hotel adjacent to the classroom buildings and dining center. Accommodations are included in your tuition.

    Tuition & Certificates

    $9,450 covers materials, meals and accommodations at the Inn at Darden.

    By taking this course, you will earn one week of credit toward a Certificate in LeadershiporGeneral Management.